Log Into My Account

Log In Now

Not Registered? now to manage your account online.

Report an Outage

How Can We Help You?

Service to Fit Your Life — More Payment Options

We want to make paying your monthly bill easy and convenient. Our goal is to provide service to fit your life.


Online Payments

We now offer the ability to pay your bill online whether you want to login or not. Just click the Pay Bill link in the left navigation and you will be taken to your pay page. If you login to the site your information will be provided on the page. If you choose to pay without logging in, you will need your account number and your access code from your bill.

Login and Pay: Pay Bill

Pay without Logging In: Pay Bill


Credit Card Payments

Need to pay your bill right away with a credit card? Now you can by using TIO via the web, or Bill Matrix via the phone.

Both TIO and Bill Matrix are third party companies authorized to accept bill payments from Gulf Power customers. Both TIO and Bill Matrix charge a service fee of $2.25 to process the payment.

Both options are available seven days a week, 24 hours a day. You will need your account number along with a valid credit or debit card.

Web Link: TIO website

Bill Matrix Phone Number:


Auto Pay

Auto Pay is a free bill payment program where you can authorize your bill amount to be automatically debited from your checking or savings account. With Auto Pay, we will continue to read your meter and calculate your bill each month. You will continue to receive your bill as you normally do, but instead of "Please Pay By" being displayed on the bill, we will print the date when your bank account will be drafted for the amount of your bill.

To Sign Up for Auto Pay please click here


More Payment Locations

Gulf Power has partnered with Western Union, MoneyGram and CheckFreePay to accept Gulf Power payments beginning Oct. 1. There are many locations throughout Northwest Florida, so there’s bound to be one close to home, work or where you shop. It’s easy, convenient and payments* post immediately to your account.

* convenience fee of $1.50 applies


MoneyGram locations

CheckFree Pay locations

Western Union locations


Local Office

To find a local office near you click here.


Mail in your Payment

Payment Address:

Gulf Power Payments
P.O. Box 830660
Birmingham, Alabama 35283-0660